Ordering Information and FAQs

Quantities: We limit the number of copies of each book that can be ordered to TWO.
We do not authorize the sale of our books through booksellers, bookstores or any commercial businesses. We therefore reserve the right to limit the number of copies sold to an individual, business or to a location.

Mode of Payment: The SSRC Online Book Order Desk only accepts payment by credit card via an encrypted payment gateway. No phone or mail-in orders accepted at this time.

Credit Card Security: All credit card information is encrypted and transmitted without risk using a Secure Sockets Layer (SSL) protocol. No SSRC staff member handles or sees credit card data.

Sales Tax: We are required by law to collect sales tax on orders shipped to the USA states of California, New York, North Carolina, Texas and Virginia.

Guarantee: The guarantee is given in accordance with legal requirements. Any additional guarantee statements are contained in the product descriptions.

Right to Cancel: You may cancel your order for any reason prior to shipping by sending an email to [email protected].

Return Policy: If your order has already been shipped, you still have the option of returning your order if it is shipped back within 2 weeks of your receiving the goods. After we receive the goods, we will issue a full refund of your purchase price. Credit cannot be given for return shipping expenses. All returns must be made to:

Science of the Soul Research Centre
BAV Distribution Centre
5 Guru Ravi Dass Marg, Pusa Road
New Delhi-110 005, India

Data Protection: The SSRC Online Book Order Desk does not store credit card information or process credit card information in a visible or non-encrypted format. Customer address data is processed in accordance with the current legal requirements of the International and Federal data protection laws, the telecommunications laws and the teleservices protection laws.

Privacy is a very serious matter for the SSRC Online Book Order Desk. It is true that in order to process your order request, we must know basic contact information such as your full name, address, E-Mail address, and method of payment. All required information is kept internally and is never shared with third parties. You are entitled to receive information and to amend, block and delete your stored data. Please contact [email protected] or send us your request by post or fax.

Order Status
How do I change quantities or cancel an item in my order?
My order never arrived.
An item is missing from my shipment.
My Account
How do I create an account?
How do I edit my account information?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
International Shipping
Do you ship to my country?
What are my payment choices?
What are my shipping charges?
What is the return policy?
Privacy Policy
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I find my product?
How do I navigate the site?
Do we offer coupons or gift certificates?
Additional Support
How do I contact you?